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Head of catering operations - reigate

Reigate
Chartwells
Posted: 21h ago
Offer description

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package that includes, but is not limited to:

* Contributory pension scheme
* Career development programs such as Career Pathways and MyLearning
* Quick access to Digital GP and wider healthcare benefits for you and your immediate family
* Exclusive travel discounts with TUI, Expedia, Booking.com, and others
* Food shopping discounts at Tesco, Sainsbury's, Morrisons, and more
* Up to 44% off cinema tickets
* Cash rewards for spending, redeemable across various brands
* Free wellness, mindfulness, and exercise classes
* Ability to share discounts and offers with friends and family

Charwells Independent Schools

We are seeking a leader to develop and manage a team of General Managers, ensuring exceptional service to our clients. You will oversee client and contractual relationships, ensuring compliance with company policies and delivering financial targets.

Key Responsibilities:

* Promote a safety culture, ensuring adherence to health and safety procedures
* Develop strategic client relationships and maintain stakeholder engagement
* Lead the team to achieve profit targets
* Review performance, identify improvements, and ensure contract compliance
* Collaborate with marketing to align service delivery with customer needs
* Support strategy development and embed it within the team
* Gather and utilize feedback to improve services and increase footfall and sales
* Coordinate with central functions to enhance service offerings
* Manage client satisfaction surveys and service initiatives
* Ensure menu standards, costings, and specifications are maintained
* Support sourcing and supplier compliance, maximizing promotional opportunities
* Focus on quality of food and service, addressing deviations promptly
* Build and develop a high-performing team, fostering progression and succession planning
* Encourage best practice sharing and collaboration within the team
* Review labor structures and development plans, managing HR processes appropriately

Who you are:

* Experienced in leading and developing multi-site teams
* Financially astute, organized, and capable of managing budgets and deadlines
* Industry knowledge and experience
* Flexible and adaptable approach

About Us:

As part of Compass, you'll help feed people and fuel progress across numerous venues. Join us for a rewarding career with competitive pay, great perks, and extensive development opportunities.

Job Reference: com/3004/98279001/52736136/SU #Independent

We are committed to diversity and inclusion, fostering an environment where everyone can thrive and reach their full potential.

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