Job Title: Head of Maintenance Operations
Agency Reference Number: J88859
Venn Group has partnered with a prestigious Central Government organisation to recruit a Head of Maintenance Operations on a permanent basis.
You will be part of the senior management team, responsible for setting professional and technical standards, and participating in wider strategic management issues.
You will oversee the operation, maintenance, and repair of the estate's building services systems, managing a team of mechanical, electrical, and building fabric officers, craft persons, and contractors to meet KPIs and maximize operational availability.
Location: Central London
Duration: Permanent
Working Pattern: Monday – Friday, 36 hours/week, 4 days onsite, 1 day remote
Key Duties:
1. Provide effective leadership and management of maintenance teams, ensuring all work meets SLA standards.
2. Lead staff in various scenarios, directing remedial actions safely, and liaising with senior stakeholders.
3. Conduct monthly contract performance reviews against SLA and KPI targets.
4. Develop knowledge of engineering services across the estate, including the 11 KV network, steam boilers, and heating/cooling systems.
5. Advise the Planned Maintenance Manager to ensure comprehensive, compliant maintenance regimes.
6. Ensure statutory compliance through timely inspections of all assets under control.
7. Procure maintenance contracts, prepare technical specifications, and lead tender evaluations.
Candidate Requirements:
1. Member or working towards membership of a relevant professional institute (e.g., CIBSE, IMechE, IET).
2. Experience in performance management, KPIs, and workforce management.
3. Commitment to estate service standards and customer care.
4. Extensive experience managing complex building services operations and maintenance.
5. Proven track record managing budgets and contracts exceeding £5m.
Venn Group is an equal opportunities employer and welcomes applications from all candidates.
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