Overview: Medik8 is transforming the industry with science-backed technology and our dedication to exceptional skincare products has built a reputation for excellence. Our goal is to continue to scale the business through global expansion, multi-channel distribution, and product innovation. The Production Manager is responsible for the overall performance, efficiency, and continuous improvement of manufacturing operations across all production shifts. Reporting directly to the Head of Manufacturing, this role leads the shift management team, ensuring consistent application of operational standards, high levels of quality and compliance, and delivery against key business metrics. The Production Manager is a strategic and hands-on leader, fostering a culture of excellence, accountability, and collaboration. Responsibilities: Lead and develop Shift Managers and their teams, ensuring alignment with business goals and operational strategy. Translate production plans into actionable targets, ensuring all resources are aligned to meet demand and KPI objectives. Promote and embed a culture of continuous improvement, lean manufacturing, and high-performance within the department. Collaborate closely with the Head of Manufacturing on strategic planning, capacity planning, and investment needs. Own the execution of daily, weekly, and monthly production schedules, ensuring optimal use of resources (people, equipment, materials). Ensure all production activities are compliant with GMP, quality standards, and health & safety regulations. Proactively lead safety culture to ensure our safety mission: ‘For everyone to go home in as good a condition as they came to work in, if not better’. Develop and maintain clear communication structures to the whole production team through daily, weekly and monthly review/updates. Monitor and analyse production data to identify trends, bottlenecks, and opportunities for process optimisation. Drive adherence to ISO standards and other regulatory or customer-specific requirements. Coach and develop all shift managers and team leaders to support their growth, engagement, and performance. Ensure robust training, onboarding, and succession plans are in place across all levels of the production team. Foster a culture of accountability, open communication, and cross-functional teamwork. Lead root cause analysis and resolution of production issues; implement corrective and preventative actions (CAPAs). Set and monitor KPIs for safety, quality, cost, delivery, and people (SQCDP), ensuring continuous progress and reporting to leadership. Identify, sponsor, and manage improvement projects that increase productivity, reduce waste, and support operational excellence. Work cross-functionally with Planning, Production, Quality, and Engineering to improve the Production assets and approach. Requirements: Proven experience (5 years) in a manufacturing management role, preferably in a regulated industry (e.g., cosmetics, pharmaceutical or, food). Strong working knowledge of GMP, ISO and FDA standards is highly desirable. Demonstrated ability to lead teams, manage performance, and drive change in a fast-paced environment. Excellent analytical and problem-solving skills; data-driven decision maker. Strong communication and interpersonal skills across all levels of the organization. Solid understanding of lean manufacturing, 5S, and continuous improvement methodologies. About Us Founded in 2009 by UK scientists and brothers, Elliot and Daniel Isaacs, we are a British, B Corp certified dermatological skincare brand, globally renowned for our age-defying heroes that deliver results without compromise. Our mission is to simplify the route to great skin through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night which addresses 90% of anti-ageing skincare needs to deliver more youthful-looking skin. Culture & Benefits We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It’s just who we are! Some of the perks of being part of the Medik8 team include: 25 days holiday bank holidays Flexible & Hybrid working Private Medical Insurance Mental Health support Employee Assistance Program (EAP) Annual Performance Bonus Long Service Awards 75% discount Annual Product Allowance Flexible Career opportunities Up-skilling support regular Lunch & Learns 2 Volunteering days per year Matched Charitable Giving Scheme Want to do a little more research before you apply? Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram. At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We’re committed to advancing equal opportunities and we’re dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work. Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non-minority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60 of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest - then we want to hear from you!