Overview
We have an exciting opportunity for a motivated and friendly Driver with Retail Sales Advisor Duties to join the team at our Stoke on Trent Brewers Decorator Centre. You will play a vital part in helping serve customers and keeping the branch running smoothly. Experience with our products isn't necessary if you bring great customer service and teamwork skills; we will provide what you need to succeed.
Responsibilities
* Make contactless deliveries to customers in and around the Stoke on Trent area driving our Company Transit van
* Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
* Use product knowledge to provide recommendations and help customers find the best product for their needs
* Mix paint for customers, process specialist orders, and request special stock within the branch network
* Developing sales of the Company product range including wallpaper, paint and fabric
* Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
* Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
* Assisting with stock maintenance in the branch
* Unload deliveries and ensure stock is distributed throughout the store
* Full clean manual driving licence
* Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
* Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
* Enjoys working and supporting a team, but can always be relied upon to work as an individual
* Keen to learn, develop skills, and progress within our industry
Qualifications and Preferences
* Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
* Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant, Delivery Driver, Multi Drop Driver, Transit Driver, Courier, Delivery Crew Worker
Location
Conveniently located on Victoria Road, Fenton, our Stoke on Trent Decorator Centre has been supplying the local community with decorating supplies for over 20 years. In store we carry a vast range of trade and designer paints, wallpaper pattern books and all the tools and accessories our customers need to complete their decorating projects. Our friendly and knowledgeable team have been sharing their expert advice and making recommendations to both trade and retail customers for many years - it is part of our commitment to outstanding customer service. Branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.
Company and Culture
Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to "help one another succeed". To find out more about working with us visit www.Brewers.co.uk/careers
Benefits
* Competitive salary
* 31 days holiday including bank holidays increasing with service
* Free life assurance
* 5% of your salary employer contribution to the pension plan (subject to employee contributions)
* Stream - a money management app that gives you access to a percentage of your pay as you earn it
* Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
* Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
* Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
* Brewers Colleague discounts giving you huge savings on home improvements
* Discounts and rewards with selected partners - major high street brands, supermarkets etc
* Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
* Staff uniform and uniform cleaning tax relief
* Comprehensive Induction Programme and ongoing development
* After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
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