Description Role: Administrative Assistant Salary: £23,151.50 per annum pro-rata Location: Birmingham Contract/Hours: Fixed Term Contract until March 2026 with a possibility to extend the contract. Working hours: 22.5 hrs per week Monday to Wednesday 9-5pm 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave Gain professional qualifications and excellent training/development opportunities Flexible maternity, adoption, and paternity packages Pension with up to 7% employer contribution with included life assurance cover Staff discount portal and Blue Light Card eligibility with 15,000 national retailers' discounts. Vulnerable children in the UK need your help Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK. Last year, we helped more than 671,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive. A bit about the Service During the last year we supported over 500 children. We want someone who is passionate and wants to join us in making a difference by listening to the child's voice first and doing what is right. We work in partnership with Health, Care, Education, and others including local children centres, welfare support and other voluntary organisations. Our services include child and family health services; parenting programmes and antenatal support; early year’s education services, such as ‘stay and play’ sessions; speech and language support and family learning. In Addition, we offer support for parents with adult learning and employment support. A bit about the role We're seeking an administrative assistant to join our dynamic team. You will be the first point of contact for children, young people, families, and professionals who contact the service, so will need to be approachable, compassionate, and empathetic whether communicating over the phone, by email or in person. How you’ll help to create brighter futures. Minute local meetings, producing letters, reports and other documents using Information Technology Working collaboratively as part of a team and provide help and support to other team members. Booking travel arrangements, accommodation, room bookings and appointments for members of the team. Keeping up-to-date and accurate records of financial transactions including the payment of invoices, purchase orders, holiday records and petty cash. Let’s talk about you. Our job description for the administrative assistant outlines the requirements of the role but the must-haves are: Business Administration S/NVQ Level 2 desirable or work-related experience. Confident communicator with the ability to deliver and manage basic written and oral communication effectively. Organised and can prioritise your workload. A high understanding of Microsoft package specifically Word, Excel, and Outlook. Good attention to detail, highly organised and adaptable to accommodate the needs of the service. Experience of working independently to plan and manage your own workload to meet organisational deadlines and shared goals, will be essential. We will actively support you in your role and provide you with relevant training, development, and supervision. This role will be based at Birmingham Community Children’s Centre. Good to know. Interviews will Take place Mon 14th July and Tues 15th July in Person. Application Process Please note we are unable to offer visa sponsorship for this role. There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration. Talent Pool We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't. Contact: Erika Brinkman on 01926 361723 or email us at recruitmentservice@actionforchildren.org.uk quoting reference 11492 Diversity, equality and inclusion At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles. Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family. Want to know more about Action for Children? Find us on X, Linkedin, Facebook or YouTube to get to know us better. See below for further information about working with us: For more information, please see attached See below for further information about working with us: Job Description Action for Children Employee Benefits AfC Commitment Statement Make a Difference - A Career in Residential Services