About the Team
The Store Manager will fully immerse yourself in our brand, culture, and products while taking pride in delivering exceptional customer experiences. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.
Responsibilities
* Embrace the store culture and be an exceptional brand ambassador.
* Dare to exceed sales goals by building genuine connections with customers.
* Exceed commercial targets and KPIs, setting new records.
* Create unforgettable shopping moments that exceed expectations.
* Dream to coach and inspire the team, fostering accountability and providing real‑time feedback.
* Build loyal fans by engaging authentically and fostering lasting connections.
* Recruit top talent across seasonal and core hiring, including Assistant Store Managers, Sales Leads, and Sales Associates.
* Partner with the Divisional Sales Manager and HR to resolve performance issues and policy violations.
* Use your brilliance across talent, brand, operations, and fan experience to implement visual merchandising directives, operational processes, and talent development.
* All other duties as assigned.
Qualifications
* Results‑oriented leader with 3‑5 years of experience as a Store Manager in a high‑performance retail environment.
* Developed a sense of Care in both written and verbal communication.
* Can charm and captivate an audience, connecting with people at all levels.
* Business acumen and analytical thinking that delivers positive results.
* Talent magnet, skilled in recruiting, retaining, and developing exceptional teams; succession planning and internal mobility.
* Knowledge of Microsoft Office 365 Suite and retail POS systems.
* At least 18 years old, able to provide proof of identity and eligibility to work.
* Dream and embrace adventure! Flexible schedule includes nights, weekends, and holidays; standing for extended periods, lifting 50+ lbs, and timely arrival.
* Paid compensation and benefits: base + bonuses, RRSP program, Medical, Dental, Vision, Short/Long‑Term Disability, Life & AD&D, anniversary gift cards, product discounts, learning & development, tuition reimbursement, PTO, vacation, personal, sick, birthday, celebration days, and paid holidays.
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