Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Customer liaison officer- ballymena

Ballymena
Temporary
Hays
Customer liaison officer
Posted: 10h ago
Offer description

Your newpany

You will be joining a forward-thinking local authoritymitted to delivering high-quality services to themunity. Within themunity Planning & Development section, the organisation plays a key role in supporting local initiatives, enhancingmunity facilities, and ensuring excellent service delivery to residents and stakeholders. The team values professionalism, collaboration, and continuous improvement while promoting equality, transparency, and accountability in all areas of work.

Your new role

As an Administrative Support Officer, you will provide a wide-ranging, professional, and confidential administrative service to the DEA team and widermunity Planning & Development section.
Key responsibilities will include:
1. Deliveringprehensive administrative and secretarial support, including diary management, meeting coordination, and handling correspondence.
2. Maintaining office systems, databases, filing structures, and ensuringpliance with auditing and records management procedures.
3. Producing reports, collating management information, and assisting with Council andmittee documentation.
4. Attending meetings, taking accurate minutes, and following up on action points.
5. Coordinating training events, seminars, and bookings, including venues, travel, and delegate management.
6. Supporting the delivery of marketing campaigns, publications, and awareness events, including updating website content.
7. Managing enquiries from the public and stakeholders, including handlingplaints in line with policy.
8. Assisting withmunity centre bookings, payments, and front desk systems.
9. Supporting financial processes and handling cash in accordance with procedures.
10. Providing flexible support across the department to meet deadlines and service demands.
You will play a vital role in ensuring the smooth day-to-day running of the service while maintaining high standards of accuracy, organisation, and customer service.

What you'll need to succeed

To be considered, you will demonstrate strong administrative experience and the ability to work in a fast-paced environment.Essential criteria include:
11. A minimum of 5 GCSEs (including English and Maths at Grade C or above) and at least 2 years’ administrative experience in a busy office environment
ORAt least 4 years’ administrative experience in a similar environment without the formal qualification requirement
12. Proven ability to manage high volumes of work and prioritisepeting demands effectively
13. Experience using office technology such as Microsoft Word, Excel, PowerPoint, and Outlook
14. Strong organisational skills with attention to detail and accuracy
15. Excellentmunication skills and the ability to deal confidently with the public and stakeholders
16. A full UK driving licence and access to transport, or the ability to meet the mobility requirements of the role
A proactive, flexible approach and amitment to continuous improvement and high performance are essential.

What you'll get in return

17. £ per hour
18. Based in Ballymena
19. Immediate start
20. Temp role to 31/08/26 with possible extension

Apply
Create E-mail Alert
Job alert activated
Saved
Save
See more jobs
Similar jobs
Hays recruitment
Hays jobs in Ballymena
Service jobs in Ballymena
jobs Ballymena
jobs Antrim
jobs Northern Ireland
Home > Jobs > Service jobs > Customer liaison officer jobs > Customer liaison officer jobs in Ballymena > Customer Liaison Officer- Ballymena

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2026 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save