About Us
Sidley Medical Practice is a friendly, forward-thinking GP surgery based in the heart of Bexhill. We provide high-quality, patient-centred care to our local community and are supported by a dedicated multidisciplinary team including GPs, nurses, pharmacists, and administrative staff.
We are proud of our collaborative culture, our commitment to continuous improvement, and our strong links within the wider Primary Care Network.
The Role
We are looking for an experienced and motivated Practice Manager to lead our operational and administrative functions and support the continued development of our practice.
The successful candidate will be responsible for the smooth day-to-day running of the surgery, ensuring compliance with regulatory requirements, and working closely with the partners and management team to deliver excellent patient services.
Key Responsibilities
* Oversee all aspects of practice operations, including HR, finance, IT, premises, and patient services
* Manage and support the administrative and reception teams
* Ensure compliance with CQC, NHS England, and Data Protection (GDPR) requirements
* Monitor and improve Quality and Outcomes Framework (QOF) performance
* Lead on patient experience, complaints management, and service improvement initiatives
* Support workforce planning, recruitment, and staff development
* Work collaboratively with the PCN and local stakeholders to deliver enhanced services
* Manage budgets and financial performance in liaison with partners
About You
You will be an organised, proactive leader with strong interpersonal and problem-solving skills.
Essential skills and experience:
* Proven management experience within a GP practice or healthcare setting
* Strong understanding of NHS systems, contracts, and performance frameworks (QOF, IIF, Enhanced Services)
* Excellent people management, communication, and IT skills
* Ability to manage change, motivate teams, and deliver results under pressure
Desirable:
* Experience with EMIS Web, NHS Business Tools, or similar systems
* Knowledge of HR and finance processes
* Formal management or leadership qualification
Why Join Us?
* Supportive, close-knit team environment
* Opportunities for professional development and leadership growth
* Active involvement in PCN and regional initiatives
* Positive, forward-looking approach to patient care and staff wellbeing
Job Types: Full-time, Permanent
Pay: £58,000.00-£65,000.00 per year
Benefits:
* Flexitime
* On-site parking
* Sick pay
Work Location: In person