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About the Role
Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the guest experience, keeping everything running smoothly while creating a space where both guests and the team thrive.
Responsibilities
* Lead like you mean it. Take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
* Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
* Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
* Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smoothly behind the scenes.
* Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit differently.
What we'd love from you
* You lead from the front. You’ve managed teams before and know how to bring the best out of people.
* You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
* You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.
Keeping it real
We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. At KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.
What’s in it for you
We offer benefits that make your life that little bit easier, because we know the juggle is real.
* Pay rate
* Quarterly BONUS that rewards the hustle
* Extra holiday – more time to recharge
* Life assurance – we’ve got you covered
* Free chicken & chips every shift
* 25% staff discount
* Gym discounts to keep you moving
* 200+ high street perks & cashback
* Wellbeing support that actually helps
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Technology, Information and Internet
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