Job Description
Key Responsibilities
* Manage cyber claims from first notification through to settlement within delegated authority.
* Build strong relationships with policyholders, brokers, underwriters and capacity providers.
* Coordinate external incident response vendors during claims.
* Ensure accurate reserving, pursue recoveries and minimise claims leakage.
* Prioritise matters and manage key deadlines, including litigation-related requirements.
* Maintain high-quality claims files, payments and management information.
* Provide claims feedback to underwriting and product teams.
* Escalate complex matters to senior claims management where required.