Were recruiting for Customer Service Advisors to earn up to £18.00 per hour.
Customer Service Advisor role:
* All contact with customers will either be with existing customers, lapsed customers or people who have expressed an interest in any products or services.
* Inbound requires an element of upselling (targeted). They will receive inbound contact from existing customers who wish to upgrade or perhaps top up credit. The role will involve offering a contract rather than pay as you go, upselling products and services regarding phones, tablets, watches, laptops and broadband.
* The role is 5% customer service and 95% sales
* Outbound requires calling out to customers offering additional services, discounts and the latest offers
* Targets include; talk time, upgrades and retentions and sales and multi sales
Customer Service Advisor benefits:
1. Employee Owned Trust, which means employees become share holders, which results in a tax free bonus each June (must have worked Jan-Dec, the previous year to qualify)
2. 50% discount on contracts and 30% for five nominated friends and family
3. Free gym membership
4. Cycle to Work scheme after one years service
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