The closing date is 21 June 2026
Estates Maintenance Operations Manager (Hillingdon Hospital)
The Estates Maintenance Operations Manager (Hillingdon Hospital) is a senior operational leadership role with full accountability for the delivery, performance and governance of Estates Maintenance services across Hillingdon Hospital, the Trust's primary acute hospital site.
Operating within a large and complex 24/7 healthcare environment, the post holder will act as the operational lead for Estates Maintenance at Hillingdon Hospital, ensuring engineering infrastructure, plant, utilities and building systems are maintained safely, effectively and in full compliance with statutory, regulatory and NHS requirements.
The post holder will hold formal Trust appointments as Responsible Person (RP) for designated engineering disciplines and healthcare engineering systems, providing governance oversight of Authorised Persons (APs), Deputy Authorised Persons (DAPs), Competent Persons (CPs), contractors and engineering safety management systems.
Working closely with the Head of Estates Maintenance, the Estates Maintenance Compliance & CAFM Manager and wider Estates & Facilities leadership team, the post holder will lead operational delivery, workforce performance, statutory compliance, risk management, infrastructure resilience and service improvement across multiple engineering disciplines.
The role will also support major incident response, business continuity planning, operational leadership during periods of escalation, and the Trust's New Hospital Redevelopment Programme, ensuring Estates operational requirements are fully integrated into future developments.
Main duties of the job
The post holder will provide senior operational leadership for Estates Maintenance services at Hillingdon Hospital and will be responsible for ensuring safe, compliant and effective delivery of maintenance services across a large acute healthcare environment.
Key responsibilities include:
* Providing overall operational leadership and management of Estates Maintenance services at Hillingdon Hospital.
* Leading and managing a multi-disciplinary Estates Maintenance workforce through direct management of the Estates Maintenance Manager – Mechanical & Water Safety, Estates Maintenance Manager – Electrical and Estates Maintenance Manager – Civil & Asbestos.
* Acting as the Trust-appointed Responsible Person (RP) for designated engineering disciplines and healthcare engineering systems, ensuring compliance with Healthcare Technical Memoranda (HTMs), statutory legislation, Approved Codes of Practice and Trust governance requirements.
* Ensuring delivery of reactive maintenance, planned preventative maintenance, statutory maintenance and backlog maintenance programmes, whilst minimising disruption to patient services.
* Providing governance oversight of Authorised Persons (APs), Deputy Authorised Persons (DAPs), Competent Persons (CPs), contractors and engineering safety management systems, ensuring formal appointment arrangements remain effective and compliant.
* Maintaining oversight of high‑risk engineering infrastructure including steam and pressure systems, electrical infrastructure, water safety systems, medical gas pipeline systems, ventilation systems, lifts, critical plant, standby power systems, Building Management Systems (BMS), asbestos management arrangements and associated resilience infrastructure.
* Leading the identification, assessment, mitigation and escalation of Estates‑related operational and infrastructure risks and maintaining assurance regarding statutory compliance and engineering safety.
* Managing Estates budgets, workforce resources, contractors and service contracts to ensure value for money, operational efficiency and effective service delivery.
* Acting as the principal operational Estates contact for Hillingdon Hospital and maintaining effective relationships with clinical, operational and corporate stakeholders.
* Providing senior leadership during major incidents, infrastructure failures and business continuity events, ensuring continuity of critical clinical and engineering services.
* Supporting delivery of the Trust's New Hospital Redevelopment Programme through operational integration, commissioning readiness, transition planning, asset mobilisation and service continuity management.
* Supporting the Head of Estates Maintenance by providing delegated operational leadership and maintaining service continuity during periods of absence, operational pressure or emergency situations.
* Ensuring effective utilisation of CAFM, asset management and digital systems to support performance monitoring, compliance reporting, risk management and service improvement.
About us
The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.
The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities, community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitals provide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
Person Specification
* Degree in Engineering, Building Services, Estates Management or related discipline
* Significant experience in Estates Maintenance management within a complex organisation (Band 7/8 level or equivalent)
* Experience of managing multi-disciplinary Estates Maintenance services across mechanical, electrical, and building fabric disciplines
* Demonstrable experience of delivering operational Estates services, including reactive, planned, and backlog maintenance programmes
* Experience of managing statutory compliance, audits, and assurance processes within Estates services
* Experience of managing high‑risk engineering infrastructure (e.g. electrical systems, water safety, pressure systems, critical plant)
* Postgraduate qualification in Management/Leadership (e.g. MSc, MBA, CMI Level 7 or equivalent)
* Chartered status (CEng/IEng or equivalent professional registration) or working towards
* Relevant Authorised Person qualifications aligned to HTMs (e.g. LV, MGPS, Ventilation, Pressure Systems)
* NEBOSH / IOSH (or equivalent Health & Safety qualification)
* Experience of working within an NHS or similarly regulated healthcare environment
* Experience of contributing to capital projects or infrastructure development programmes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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