Service Manager – Outreach & Day Centre
We are seeking an experienced and values led manager to lead frontline outreach and day centre services supporting people experiencing rough sleeping and multiple disadvantage.
Overview
Position: Service Manager – Outreach & Day Centre
Salary: £34,000–£39,000 per annum (dependent on experience)
Location: Southend-on-Sea
Hours: 37 hours per week (including evenings, weekends, bank holidays and on call duties as required)
Contract: Permanent
Closing date: 28th May 2026
About the role
This is a senior operational leadership role with overall responsibility for the delivery and development of outreach and day centre services. You will lead skilled teams to provide high quality, trauma informed, psychologically informed support to people experiencing rough sleeping, ensuring services are safe, effective and outcomes focused.
Key responsibilities include:
1. Leading and overseeing community outreach and day centre provision to ensure flexible, person centred and assertive engagement.
2. Managing and developing deputy managers, staff, volunteers and peer mentors, promoting reflective and values led practice.
3. Providing oversight of safeguarding, risk management, crisis intervention and complex casework.
4. Ensuring services meet contractual re...