Business Support Administrator
Company: Serco | Location: HMNB Portsmouth, PO1 3LT | Contract: Permanent, Full‑time, 37.5 hrs/week, Mon‑Fri | Salary: £25,500 – £29,500 plus benefits
Main Accountabilities
* Support the Engagement and Social Value Manager with tasks such as producing communications, newsletters, posters and coordinating external events.
* Coordinate senior management team meetings and events, monitor room availability and welcome visitors.
* Compile meeting packs, agendas, take and distribute minutes (internal and external).
* Arrange security passes for visitors, escorting and coordinate local clearances.
* Serve as focal point for office infrastructure, reporting building defects, fire log, printer servicing, postage and maintaining general office supplies.
* Maintain centralised contract information including telephone lists, templates, reports and general information consistent with brand values.
* Provide general administration support, including production of MS Office documents and presentations.
* Carry out other business support duties as required by management.
What You’ll Need To Do The Job
* Excellent secretarial and communication skills.
* Ability to adapt to a changing working environment and role.
* Administrative experience working in an office environment.
* Proficiency in all aspects of MS Office.
* Experience as front of house and point of contact.
* Currently hold or be able to obtain SC Clearance.
* Strong time‑management and organisational skills with ability to meet deadlines.
* Ability to work effectively independently and in a team.
* Full driving licence.
What We Offer
* Competitive salary with annual reviews.
* Up to 6% contributory pension scheme.
* Wide range of internal courses, funding for qualifications and apprenticeships, mentoring opportunities, and focus on internal progression.
* Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans, 30% off at Serco‑managed leisure centres.
* Discounts across ~1,000 retailers.
* ShareSave scheme for buying Serco shares at discount.
* Employee networks for support and community.
* Paid volunteering day to support a charity each year; option to donate tax‑free via Payroll Giving Scheme.
Job Details
* Seniority level: Entry level
* Employment type: Full‑time
* Job function: Administrative
* Industries: IT Services and IT Consulting
To discover more about our careers in Defence, meet our team, and find out what we offer, please follow this link. We are a signatory of the UK Government’s Women in Defence Charter. Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and may bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. We will make reasonable adjustments at interview through to employment for our candidates and encourage applications from a diverse candidate pool. We are a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard; disabled applicants who meet the minimum criteria will have the opportunity to demonstrate their abilities at interview. We are open to discussing flexibility and flexible working.
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