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Management - general manager

Harlow
Whitbread
General manager
Posted: 8 March
Offer description

General Manager - Potters Arms Harlow, Cookhouse + Pub

Salary: up to £47,000

Offering more than just a great career opportunity that starts with the very best induction training, there’s a salary of up to £47,000, great discounts and benefits as well as the chance to earn 50% of annual salary in bonus.


Responsibilities

* Be responsible for recruiting, onboarding and inducting new team members.
* Inspire, develop and lead your management and team members, ensuring great retention.
* Maximise revenue opportunities through analysing sales figures and effective forecasting.
* Effectively manage all controllable costs and site P&L.
* Support the Regional Operations Manager in delivering long term business goals.
* Drive individual high performance through regular one to on‑ones.
* Have an eye for detail and thrive in a high volume, fast‑paced environment.
* Show passion for the brand and ensure your team are equally knowledgeable and confident around delivering the values.
* Ensure all health and safety measures are met to the highest standard.
* Demonstrate a clear passion for achieving high guest measures.

We want you to be the best and so we will give you the tools to manage your labour and cost margins. It’s then up to you to show what you’ve got when it comes to driving sales and revenue and proactively using guest feedback to maximise opportunities. We’re an innovative business so you’ll also champion change and implement this with the team.

Ideally, you’ll come from a high-volume, guest-facing leadership role with an understanding of delivering in a branded operation.

If you want to be part of a dynamic management team and our vision, develop yourself in a market-leading company and have the skills, personality and passion to create moments that matter for our teams and guests then apply now!


Our Commitment to Diversity and Inclusion

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 144350-4492
Advertised: 04 Mar 2026

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