To work closely in a team to provide administration support for the Director of Curriculum, Heads of Department and curriculum teams to ensure an effective, efficient and confidential administration support for the running of all courses and curricular activities.,
Responsibilities
* Working in collaboration with administration team leaders, MI/funding teams and others in relation to the operation of the college.
* To be a main point of contact for the relevant teaching/curriculum area, including front of house duties.
* Develop strong working links with a specific curriculum area, to become very familiar with their working practices and curriculum offer, but retaining a college-wide perspective and willingness to work with other curriculum teams in times of staff shortages and need.
* Working closely with admissions teams, ensuring that the application and interview process runs at maximum effectiveness and efficiency, including apprenticeships where appropriate.
* Take part in all enrolment activities ensuring that students are correctly and fully enroled, showing correct courses and start/end dates.
* Be familiar with all the college processes in matters relating to students and courses, and ensure that change requests are made correctly and in a timely manner.
* Provide robust support to academic staff to ensure all students are registered correctly and timely with awarding bodies. Including paperwork and 'reporting' involved in apprenticeship management.
* Provide an outstanding student absence management service to support curriculum staff and students.
* Effective maintenance of other operating systems, including advice on timetables and production of registers, checking completion of registers and chasing up of missing data.
* Gain a good knowledge of the funding requirements, and be in a position to provide advice and guide others.
* Responsibility for processing of student DBS disclosure checks in curriculum areas where these are required, e.g. childcare and health and social care.
* Provide a full reception service, including cash handling as prescribed by the customer services team, in centres where reception services are required.
* Ensure a regular, adequate and accessible supply of college forms, stationery and other consumables as required.
* To provide invigilation for exams as and when required.
* Embedding safeguarding into your working practices and escalating any safeguarding concerns immediately in line with the College's safeguarding policy.
* Embedding Health and Safety best practices and ensuring a safe working environment for everyone within your area of responsibility, according to the Health and Safety at Work Act.
* Being a champion and advocate for Equality and Diversity throughout College.
* Behaving in a manner that displays British values.
* Being committed to reviews of your performance and your own Continuous Professional Development.
* Any other duties commensurate with your role that may be required from time to time.
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face‑to‑face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best‑practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem‑solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training & Development
* Training schedule: You will study at Kirklees College, following the Business Administrator Level 3 (the standard you follow will be dependent on experience, so you could be placed on the Level 2 Customer Service Practitioner standard). The course will cover a range of Skills, Knowledge and Behaviours as outlined by the Apprenticeship Standard. These will be transferable and suitable to an administration role in any sector. Health and Safety and other role‑specific processes and tools will be taught in the company. If you do not meet the requirements for the Level 3 Business Administrator Apprenticeship, you will have the opportunity to be offered the Customer Service Practitioner Level 2. Should you be offered the Level 2 Customer Service apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the Business Administrator Level 3 Apprenticeship. Business Administrator Level 3. After 18 months, you will complete an End Point Assessment. This will involve the following:
o Showcase/Portfolio.
o Interview.
o Presentation on Project.
o Knowledge Test.
o Practical Observation.
o Professional Discussion.
* As part of your contract of employment, completion of the Apprenticeship Training Programme forms part of your duties as well as helping with your personal and professional development; the requirements to complete the programme are as follows:
o Attend and be punctual for all timetabled inductions, lessons and all work‑based training/support sessions.
o Complete all required assignments by the required timeline.
o Build up your portfolio of ongoing evidence during your apprenticeship programme.
o Access support from your tutor/assessor and your manager as and when required.
Salary & Hours
* £14,526.20 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices Check minimum wage rates (opens in new tab) For the first year the apprenticeship rate of pay applies, currently £7.55 per hour, this will increase on the 1st April 2026, then will be the National Minimum Wage.
* Training course Business administrator (level 3) Hours Monday to Friday - There will be a requirement to work evenings and weekends for enrolment and other events at any of our other sites throughout the academic year. 8.30am until 5pm Monday to Thursday. Friday 8.30am until 4.30pm. 37 hours a week Start date Monday 12 January 2026 Duration 1 year 6 months
Qualifications
* GCSE in Maths and English (grade 4/C or equivalent), BTEC in ICT (grade Pass,, Merit or Distinction) Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skillsli>
* Administrative skills
* Analytical skills
* Logical
* Team working
* Creative
* Initiative
* Excellent attendance
* Work Experience
Mission & Values
Our mission is creating opportunities, changing lives and this is at the heart of everything we do. The college has a common set of values for both students and staff: Kindness, Unity and Excellence, and they define how we behave and interact with each other. Kirklees College is a uniquely vocational college whose student community reflects the diversity of the local area. We offer inspirational teaching in industry standard, state‑of‑the‑art facilities and ensure curriculum is developed with employers to enable students to progress. At Kirklees College we aim to foster an honest and compassionate approach to ourselves, our people and environment, develop a shared purpose across our community, and set a culture of high aspiration, expectation and success. We strive to be ahead of the curve in our approach to teaching and learning and be a first‑choice provider for students and industry alike.
With over 10,000 students on full‑time and part‑time courses, and apprenticeships, we provide seven bespoke centres across the Kirklees region, from two main centres based in Dewsbury and Huddersfield, and dedicated learning centres for Animal Care, Construction, Engineering, Process Manufacturing and Higher Education.
We are committed to exploring opportunities for flexible working and ensuring the work‑life balance and wellbeing of our workforce. Please note that any job offer is subject to pre‑employment checks, including a DBS check, online searches and references from former employers, in line with guidance from the Department for Education. There are good transport links by bus/train. Please check the cost and time it will take to travel. There will be a requirement to work evenings and weekends for enrolment and other events at any of our other sites throughout the academic year.
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