Are you a detail-oriented professional with a passion for quality and compliance? Our client, a leading bridging finance lender, is seeking a Quality Assurance Analyst to join their dynamic team in Manchester. This is a fantastic opportunity to be part of a company renowned for its innovative lending solutions and commitment to excellence. With a competitive salary of £28,000 – £35,000 plus bonus, this role offers a fantastic package. You'll enjoy 25 days holiday plus bank holidays, private healthcare, and a supportive environment that encourages personal development. Our client is a standout player in the UK bridging finance market, offering fast and flexible lending solutions for both residential and commercial properties. They pride themselves on their people-driven approach and exceptional market reputation, making it an exciting time to join their team. As a Quality Assurance Analyst, you will: Conduct quality assurance reviews across the bridging loan lifecycle. Audit case files for compliance with KYC/AML protocols and internal risk frameworks. Perform call monitoring to ensure high customer service standards. Identify QA trends and design targeted improvements or training. Provide structured feedback to operational teams. Partner with Compliance and Ops to resolve QA issues. Embed a quality-first culture across the business. Package and Benefits: The Quality Assurance Analyst role offers an attractive package including: Annual salary of £28,000 – £35,000 Bonus scheme. 25 days holiday plus bank holidays. Private healthcare and pension scheme. Ongoing personal development support with potential progression into Learning & Development. The ideal Quality Assurance Analyst will have: A background working in QA, compliance, or risk roles within financial services. Exceptional knowledge of FCA regulations, KYC/AML procedures, and data protection. A background working in call monitoring and providing structured feedback. Excellent communication, report writing, and analytical skills. Motivation to progress into a Learning & Development role. If you have experience or interest in roles such as Compliance Officer, Risk Analyst, Quality Control Specialist, Loan Officer, or Training & Quality Manager, this Quality Assurance Analyst position could be the perfect fit for you. If you're ready to take your career to the next level with a leading bridging finance lender, apply now for the Quality Assurance Analyst role. This is your chance to make a real impact in a company that values quality and innovation. AW_FIN