Title: Healthy Lifestyles Service Manager
Reporting to: Programmes Director
Responsible for: Staff and volunteers
Salary £39,000
Contract: Permanent / 35 hours weekly
Pension: Auto enrolment applies
Location: Hybrid working, with regular travel in Croydon
Office: Age UK Croydon, 81 Brigstock Road, Thornton Heath, CR7 7JH
Background to Role
Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon. The Healthier Lifestyle Service at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining, exercise, health checks, health talks and social engagement in a variety of local settings.
About The Role
We are looking for an experienced and enthusiastic Service Manager to lead our Healthier Lifestyle team which includes a team of 3 part time Project Officers, 2 x Dementia Project officer 1 x Dementia Carers Group Support Adviser and a great team of volunteers.
Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand. We want to reach younger older people to encourage "Act Now Age Well". An important element of this role will be looking for opportunities to develop existing services and introduce a new services including some paid services. The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.
Some duties will include (but are not limited to) –
* Monitor and manage workload, organise schedules, ensuring that services are delivered effectively,
* Ensure quality processes are followed for service delivery against key performance indicators
* Oversee and monitor accurate data recording and monitoring
* Recruit and manage staff in line with Age UK Croydon's policies and guarantee that efficient and effective procedures are in place.
* Oversee recruitment and support for volunteers across the service.
* Carry out regular supervision and appraisals and provide encouragement and support for staff including encouraging skills development and progression
* This list is not exhaustive.
To apply please visit for an application pack. You can also send an email to to receive an application pack.
CV's will not be accepted.
Please ensure that your application demonstrates how your experience, skills and abilities meet the criteria set out in the Person Specification and provide specific examples of these. Please also ensure you complete the equal opportunities monitoring form. Completed application forms should be signed and sent to:
If you would like to discuss this role before applying, please email Susan at:
Applications sent by post should be marked confidential and for the attention of:
Human Resources, Age UK Croydon, 81 Brigstock Road, Thornton Heath, CR7 7JH
Closing date for applications: 9am, Monday 9th March 2026
Interview Dates: Monday, 16th March 2026
This post is subject to a Disclosure and Barring Service check