We are delighted to be recruiting on behalf of one of our partners for an experienced Hotel Operations Manager with a strong background in Food and Beverage.
This is an exciting opportunity to join a well-established hotel in a truly stunning location, set against the dramatic backdrop of the Cuillins on the Isle of Skye.
A charming 20-bedroom hotel popular with visitors and mountain walkers
One of the busiest hotels on the island during peak season
Serves approximately 600 covers per day throughout the summer months
You will work directly with the Managing Director, taking ownership of Food & Beverage operations.
This is a hands-on, Operationas Manager floor-based role, especially in the bar, where volume, pace, and standards are relentless.
The role
Running high-volume F&B service, hands-on, every day
Leading from the front in the Bar during peak trading
Taking control of housekeeping standards, in both rooms and public areas
Managing large teams across Bar, Restaurant, and Housekeeping
Driving performance, accountability, and standards across departments
Conducting reviews of team
Responsible for rotas, staffing levels, and operational efficiency
Taking responsibility for social media content posting, ensuring consistent, on-brand output
Monitoring, reviewing, and responding to customer feedback across all media outlets
Analysing feedback trends and driving immediate operational improvements based on guest insight
Supervising staff training
Reporting regularly to the Managing Director on performance, feedback, and actions taken
What is required from you
Strong background in high-volume bar & restaurant operations (non-negotiable)
Experience managing large teams in busy environments
Proven ability in performance management
Confident running probationary reviews and difficult conversations
Hands-on leader, visible, present, and respected by your team
Proven strong leadership skills
Strong training background
Strong IT skills, including systems such as Clarity (or similar)
Organised, resilient, and able to handle pressure
The Offer
£42k+ salary + performance-related bonus (OTE £50K)
Live-in accommodation available
Strong tips (shared fairly across the team)
Meals on shift
Real opportunity to prove yourself in a serious operation
Further career progression within the company