Customer Services Administrator
£26780 per annum
Harlow
Full time | Permanent |40 hours per week
Do you have experience in customer service or administration roles?
Do you have previous experience within the engineering sector or working within scheduling.
Attega Group is currently partnering exclusively with our client in recruiting a Customer Services Administrator to join the team.
The main purpose of this role is to provide administration support to the Contract Managers under the direction of the Customer Services Team Leader
In return, our client is offering a salary of up to £26780, depending on experience.
This role is full-time and permanent. The hours of work will be Monday to Friday 08.30 am to 17.00 pm.
Reporting to the Customer Service Team Leader your responsibilities will include:
•To provide general administration support to contract managers throughout the works life cycle.
• Organise and collate job packs for engineering.
• Arrange appointments with clients residents, verbally and written.
• Manage job completion with accurate billing and O+M Manuals.
• Update progress of individual installation project on excel tracking documents
The ideal candidate:
A previous Customer Service or Operational Service Delivery Administration role held is preferred.
Similar industry experience with engineer call scheduling is desirable.
Excellent communication skills both verbal and written.
IT experience covering Outlook & Word is essential and knowledge of Excel is desirable.
For more information on our Customer Services Administrator role, please contact Ant Fooks in the Attega Group offices today