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On board standards team leader

Manchester
TN United Kingdom
Team leader
€60,000 - €80,000 a year
Posted: 26 May
Offer description

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On Board Standards Team Leader, Manchester

Client: SSP Group

Location: Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 8c22d4a75689

Job Views: 3

Posted: 08.05.2025

Expiry Date: 22.06.2025


Job Description:

Join Rail Gourmet - Catered to You and Your Career!

Rail Gourmet UK is seeking a motivated individual to join our team as a On Board Standards Team Leader for Trans Pennine Express (TPE) at Manchester & Sheffield.

Pay Rate: £15.04 per hour.
Hours: Full Time.
Shifts: Rotational shifts between 6am and 10:30pm, including weekends.

* Applicants must be 18 years or older due to certain responsibilities within the role.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.


Responsibilities:

* Support Onboard Standards Manager in coaching the On Board Team to deliver high customer service levels and sales targets.
* Support staff engagement through effective people management.
* Ensure compliance with Health & Safety/Food Hygiene Regulations.
* Coordinate with peers within Rail Gourmet.


Why join as an Onboard Standards Team Leader?

At Rail Gourmet, we offer more than jobs; we provide dynamic career opportunities with numerous benefits:

* Employee Discounts: Up to 50% discount on SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust, etc.
* Up to 75% discount during work hours on SSP brands.
* Friends and Family App: 20% discount across our Catering, Whistlestop, and Urban Express units (T&C apply).
* Learn while you Earn: Access to training, apprenticeships, and development programs.
* Internal Growth Opportunities: 70% of our Managers are promoted internally.
* Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones via our app.
* Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
* Culture: Support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
* Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay, earned pay advances, and loans up to £5000.
* Referral Rewards: £400 for successful referrals.
* Holiday Allowance: 28 days pro-rata, including Bank Holidays.
* Rewards & Recognition: RG Stars, Extra Mile Vouchers, and more.
* Travel and Leisure Pass: Duty and Leisure pass for TPE after probation.

Rail Gourmet is an equal-opportunity employer committed to recruiting and retaining talented individuals from diverse backgrounds, skills, and perspectives.

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