What you’ll be doing:
* Working closely with a small team of managers to ensure the store operates smoothly daily.
* Taking responsibility for the day-to-day running of the store, often being the sole manager with full accountability.
* Collaborating with a team to complete all tasks, ensuring efficient and safe customer service.
* Managing people, including performance, capability, disciplinary actions, scheduling, and pay accuracy.
* Supporting other stores in the network when needed.
What makes a great customer & trading manager:
* Experience in line management within a fast-paced, operational setting.
* Exceptional customer service skills and ability to coach a team similarly.
* Proven ability to meet KPIs and performance targets.
* Experience handling disciplinary, performance, and employee relations issues.
* Confidence to lead operations independently in the absence of senior management.
Working for us has great rewards
Salary depends on experience, store size, complexity, and location. Benefits include:
* 10% discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks; increased discounts on Fridays, Saturdays, and paydays.
* Annual performance-based bonus scheme.
* Free food and drinks in stores.
* Generous holiday, maternity, and paternity leave.
* Pension contributions matched at 4-7.5%.
* Sainsbury’s share scheme at discounted rates.
* Wellbeing support including counselling and legal advice.
* Colleague networks for support and development.
* Cycle to Work scheme.
* Discounts on gym memberships, holidays, and retail vouchers.
An inclusive place to work and shop:
We promote diversity and inclusion, providing resources, mentorship, training, and career progression opportunities. Our networks help ensure representation and remove barriers. We celebrate diversity through initiatives and events. Learn more about our commitment here.
Reasonable adjustments: We support applicants needing adjustments during application or interview stages.
Leading in our stores:
Our managers are the driving force, leading with passion, empowering teams, and ensuring operational excellence to create rewarding experiences for colleagues and customers alike.
#J-18808-Ljbffr