Front of House Volunteer
Carisbrooke Castle Museum is recruiting new volunteers to join our front of house team. Our volunteers play a key role in welcoming visitors to the Museum. Carisbrooke Castle Museum is a separate organisation from English Heritage who run the Castle.
Volunteering can offer a great opportunity to learn new skills and meet new people, doing something worthwhile in your spare time with just a few hours making a big difference to the museum and its work. You can also learn about the history of the Castle and the Isle of Wight. No experience is necessary and full training is provided.
Responsibilities
* Greeting visitors at the main museum entrance
* Providing information about the museum
* Assisting in the museum shop, handling transactions and documenting sales
* Greeting and assisting visitors in the museum’s restored "Princess Beatrice's Kitchen"
* Normally you would be with at least one other experienced volunteer
Skills
The skills we are looking for:
* You will be welcoming and friendly
* Able to communicate verbally with different types of people
* Able to follow simple processes and policies
* An interest in local history (no prior knowledge necessary as training will be provided)
* Diversity and equal opportunities policy
* Accessibility—the ground floor only of the museum is accessible. An accessible toilet is available across the castle courtyard. Please discuss any questions or concerns with us.
* Age restrictions
* Child Protection
* Complaints Policy
* Confidentiality Policy
* Health and Safety Policy
* Ongoing support
* Suitable for Duke of Edinburgh Award
* Suitable for Supported Volunteering
* Suitable for Under 16s
* Suitable for Under 18s
* Training provided
* Volunteers covered by insurance
When can I volunteer?
Start Date: 01/03/2025
End Date: 01/07/2026
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening No No No No No No No
Availability Details
The visitor welcome role is seasonal (currently weekdays April - October). Most of our Visitor Welcome volunteers volunteer in a regular weekly shift of between 2 and 4 hours. There are various shift vacancies at the moment which can be discussed in further detail by contacting us.
Location
Castle Hill
Newport
Isle of Wight
PO30 1XY
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