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Looking to engage with top Sales, Marketing & Operations talent globally
This is an opportunity to join a dynamic, customer-driven organisation providing broadband and other essential services to homes nationwide. The company is expanding and looking for a Credit Controller who thrives in a fast-paced, phone-based collections environment.
You’ll be speaking directly to customers, agreeing on repayment plans, and keeping accounts up to date. No formal qualifications are required—just confidence, resilience, and experience handling high call volumes.
Responsibilities:
* Make and receive calls to resolve overdue accounts.
* Negotiate and set up payment plans for customers.
* Keep accurate records and update CRM systems.
* Support team and individual debt recovery targets.
Requirements:
* Previous B2C collections or customer service experience.
* Ability to manage a high daily call volume.
* Confident, empathetic, and persistent.
Based in West Sussex | Office-based | Competitive salary + overtime + benefits.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Finance, Accounting/Auditing, and Customer Service
* Industries
Telecommunications
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