Service Charge Officer
King's Cross
Temporary
Full time
Are you an experienced Service Charge professional with a passion for resolving complex accounting issues? A leading Housing Association is seeking a Service Charge Officer specialising in project-based service charge accounting to join their team based in King's Cross.
THE ROLE
This role focuses on delivering a backlog of service charge accounts for large or complex schemes, ensuring accuracy, compliance, and resolution of any historical issues.
Lead on service charge projects within the Places & Estates directorate
Work through historic accounts issued under Section 20b to audit and delivery stage
Collaborate with the Estate Operations Manager and wider teams to resolve queries
Visit sites across London where necessary to support investigations and analysis
Review and respond to resident complaints and queries regarding service charges
Document decisions, actions taken, and lessons learnt throughout the process
Present complex data and findings to stakeholders in a clear and actionable formatTHE CANDIDATE
The ideal candidate will have solid experience in a similar service charge role within housing, particularly working on large, mixed-tenure schemes.
Proven ability to analyse and reconcile complex service charge accounts
Experience working with varying service charge regimes (variable)
Strong understanding of leases, tenancy agreements, and relevant housing le...