ABOUT THE ROLE: BODYSHOP ADVISOR- CHESTER
Bodyshop Advisor – Join Our Dynamic Team at Halliwell Jones (Chester) Ltd
Are you passionate about delivering exceptional customer service and keeping things running smoothly behind the scenes? At Halliwell Jones (Chester) Ltd, we're looking for a proactive and customer-focused Bodyshop Advisor to join our dynamic team.
In this role, you'll act as the key connection between our customers, workshop, and insurers—ensuring every step of the repair process runs seamlessly. From handling customer enquiries with professionalism to coordinating Bodyshop schedules, your organisational skills and attention to detail will ensure our customers receive the highest standard of service.
WHAT WE CAN OFFER YOU
* Time to Unwind – Enjoy 30 days holiday (including bank holidays) plus your birthday off to celebrate Increases to 33 days with length of service
* Drive the brand – Access to a new car at a reduced cost through our salary sacrifice Employee Car Scheme (availability, terms, conditions and eligibility criteria apply)
* Work Where People Matter – A friendly, family-run business with a supportive team culture
* Grow With Us – Ongoing learning and a clear path to progression
* Enjoy Your Environment – Work in a modern, high-spec facility designed for excellence
* Security and Peace of Mind – Benefit from our Life Assurance Scheme
YOUR RESPONSIBILITIES
* To deal with customer requirements for vehicle repair in an efficient and courteous manner to ensure the highest standard of customer service.
* To confirm method of payment with customer.
* To organise the loading of the Bodyshop in an efficient manner to ensure efficient utilisation of workshop capacity and available staff, this in conjunction with workshop control.
* To carry out customer follow-up and prospecting activities to maintain and build the volume of work within the Bodyshop.
* To build relationships with engineers and insurance companies
WHAT WE'RE LOOKING FOR
* Knowledge of Drive invoicing
* Excellent customer service and organisation skills
* Experience of cash credit control
* Excellent administrative skills
* Ability to work well under pressure and to tight deadlines
* Ability to work within a team environment
Don't just find a job—build a career you're proud of. Apply now and join the Halliwell Jones team, where every day you'll make a difference.
You can apply via the link or send your CV and cover letter to:
Halliwell Jones (Wilmslow) Ltd
Coppice Way
Handforth
Cheshire
SK9 3PB