Job Description
COVERING 12 MONTH MATERNITY
JOB TITLE: Executive Housekeeping Manager
JOB REFERENCE: EHM 08/25
REPORTING TO: Resort Operations Associate Director
HOURS: Full Time, 5 days per week, roughly 9-hour shifts e.g. 8am – 4pm, including weekends.
LOCATION: Galgorm
SALARY: 36K- 40K per annum
About the role:
We are delighted to announce an exciting opportunity for an Executive Housekeeping Manager to join our dynamic team. The successful candidate will manage the Housekeeping and Laundry departments at the Resort, ensuring the quality is continuously upheld to an exceptional standard.
If you think you have what it takes and can show experience in the required skills below then we would love to hear from you!
About The Role
The main responsibilities for this job include but are not limited to;
* Managing all Housekeeping and Laundry Operations.
* Operating within departmental budgets through effective stocks, cost controls, and well-managed schedules.
* Dealing with lost property records, storage, and guest enquiries in a timely fashion.
* Regularly inspecting all fixtures, fittings, and appliances to ensure compliance with standards and take action as necessary.
* Monitoring the appearance, standards, and performance of the Housekeeping and Laundry departments.
* Ensuring adequate staffing levels to cover business demands.
* Ensuring staff communication meetings are conducted regularly.
* Managing staff performance issues in compliance with company policies and procedures.
* Assist Human Resources to recruit new team members and retain staff.
* Recruiting, managing, training, and developing staff within the Housekeeping and Laundry departments.
* Ensuring the quality and standard of the bedrooms, cottages, cabins, and public areas are continuously upheld and improved to an exceptional standard.
* Ensuring daily and weekly checklists are completed and the standard of work completed is exceptional.
* Conduct Housekeeping and Laundry staff appraisals.
* Identifying and promoting solutions to the Hotel Operations Manager.
* Demonstrating compliance with an interest in Health and Safety policies and procedures.
* Keeping up with industry trends.
* Exhibiting a strong focus on the customer and on the quality of service.
* Being proficient in the use of Maestro, PMS, Hotsos maintenance, and Backstage.
* Assisting in other departments wherever necessary.
Essential Criteria;
Applicants must;
* A minimum of 3 years experience in a senior management position within a hotel.
* Experience working within revenue and wage budgets, completing forecasts and staff rotas.
* Be able to demonstrate an ability to lead, motivate and inspire a large team.
* Be performance-driven and focused on implementing a culture of excellent customer service.
* High level of commercial awareness and cost control capabilities.
* Excellent leadership, interpersonal and communication skills.
* Ability to work under pressure.
* Proficient in Microsoft Office and have excellent IT skills.
* Strong organisational, budget management, and problem-solving skills.
* Strong communication skills.
Perks of the job!!
We’re passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to find out more!
We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.
Please be aware that by applying for this post you are consenting to Galgorm Spa & Golf Resort processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details available in our Job Applicants Privacy Policy available on request from our HR department, please contact hr@galgorm.com
GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS
Skills Needed
About The Company
Roe Valley Resort
A relaxing break in one of Northern Ireland's Premier Golf and Spa Resorts.
Located just 15 minutes from the City of Derry Airport, within easy reach of Derry-Londonderry's historic walled city and the world famous Giant's Causeway, the Roe Park Resort blends the charm of an Irish country house hotel with the comfort and amenities of a modern 4-star golf and spa resort.
Whether you're travelling for business in Derry-Londonderry or the North West, in search of the perfect Northern Ireland golf or spa break, planning a special occasion or simply sampling the history and natural beauty of Northern Ireland, we invite you to enjoy some of the finest hotel, golf and leisure facilities that the North-West of Ireland has to offer.
* 118 guest rooms and luxury suites
* 2 Self Catering Houses - The Lodge and The Cottage
* 18 hole parkland golf course and driving range
* Elemis spa perfect for a relaxing spa break
* Two award-winning restaurants and bars
* Adjacent to the stunning Roe Valley Country Park including fishing, canoeing and walking trails
* Beautifully restored 18th century buildings
One of the most picturesque wedding venues in Northern Ireland, Ideal for exploring the Northern Ireland coastline and Giant's Causeway
Where modern luxury meets traditional Irish charm and hospitality.
Company Culture
Galgorm Collection Resort
A luxurious retreat in the heart of Northern Ireland’s countryside.
Nestled in 380 acres of lush parkland along the River Maine, just 30 minutes from Belfast, Galgorm Collection Resort is Northern Ireland’s premier luxury resort, offering a blend of traditional elegance and modern indulgence.
Whether you’re seeking a romantic getaway, a relaxing spa retreat, a world-class golfing experience, or a business escape in a serene setting, Galgorm provides an unparalleled experience with exceptional service, award-winning facilities, and breathtaking scenery.
• 125 elegantly designed guest rooms and suites
• Exclusive self-catering lodges, cottages, and shepherd huts
• Award-winning Thermal Spa Village, the largest in Ireland
• Signature treatments featuring Aromatherapy Associates and Gaia Skincare
• Three acclaimed restaurants offering gourmet and casual dining
• Chic cocktail and whiskey bars with extensive selections
• Championship golf course nearby, with bespoke golf packages
• Riverside hot tubs, saunas, and hydrotherapy pools
• Luxurious wedding and event venues with scenic backdrops
• Perfect base for exploring the Causeway Coast and Glens of Antrim
Where world-class relaxation meets authentic Irish hospitality.
Desired Criteria
Required Criteria
Closing DateFriday 22nd August, 2025