Exeter Hospital – Property and Facilities – Permanent – Full time
Up to £24,043.50 per annum, depending on experience
37.5 hours per week
Our team at Exeter Hospital currently have an internal opportunity for a Car Park Attendant. Continue your journey with us while we’ll support you to be your best.
The Role
As a Car Park Attendant you will be required to ensure excellent customer service and a professional attitude at all times. Coming into contact regularly with patients you will be of smart appearance with a friendly, sympathetic/reassuring manner and excellent communication skills. You will undertake a wide array of tasks pertaining to the role. Due to the nature of the role discretion and confidentiality are vital.
* Assist in managing car parking for Nuffield Health Exeter Hospital in co-operation with Nuffield Health Facilities Manager, Patients, Staff and any contractors and consultants.
* Complete all daily/weekly checklists.
* Manage and complete all reactive queries within a realistic and reasonable timeframe ensuring customer experience is not impacted and proactively updating the Facilities Manager and members of the management team as appropriate on any possible impact to patient experience.
* Liaise with key relationships during busy periods within the car park.
* Enforce parking restrictions in line with guidance from the Senior Management Team for staff, patient, disabled, drop off and consultant areas. Report any incidents to both the Facilities Manager and Health & Safety contact onsite.
* Ensure all the work you carry out is done so that no harm can come to you or others.
* Liaise with onsite maintenance to carry out all car park maintenance and complete regular checks whilst on shift to the required standards.
The Person
To succeed as a Car Park Attendant you will:
* Have flexibility and meet the needs of the business in terms of where events or business will have an impact upon the car parking facilities at the hospital.
* Maintain a positive, productive working relationship with all other staff. Help to create an environment where all employees enjoy themselves whilst at work and make a real contribution to the success of the hospital and business as a whole.
* Be the finest example of a Nuffield Health Employee and consistently role-model the highest standards of behaviour to other employees.
* Be aware of the importance of patient satisfaction on performance, proactively monitor all sources of feedback and seek to identify opportunities to improve engagement and satisfaction wherever possible.
* Be motivated, enthusiastic and organised
Benefits
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Nuffield Health Exeter Hospital
The Exeter Nuffield hospital is based next to the RD&E hospital in Wonford, Exeter. The hospital has 2 theatres, as well as a hybrid cardiac catheter laboratory/theatre and an Endoscopy suite. There are two ward areas: an inpatient area with 21 beds and a day-case ward with 12 beds. We also have a busy outpatient department, pharmacy, physiotherapy, and radiology department including an MRI scanner. We specialise in elective orthopaedic and spinal surgery, cardiology including invasive procedures, general surgery, plastics and cosmetic surgery, ENT, and gynaecology. The Hospital has a MAKO robot that undertakes some of the joint replacement surgery which we have become well known for in this field of surgery.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
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