Salary: £45,000 - 55,000 per year Requirements: Proven experience supporting Dynamics 365 Business Central systems on a 2nd/3rd line basis LS Retail/LS One add-on/functionality experience Strengths in troubleshooting system issues, analyzing requirements, and training on new functionality Excellent communication and user & stakeholder engagement skills Responsibilities: Daily 1st/2nd line user support of D365 Business Central/LS Retail systems Analyzing/troubleshooting system issues and providing exceptional customer service Involved in system process improvement projects and supporting new releases Supporting rollout of new enhancements, monitoring UAT, and providing ad-hoc user training Technologies: Support Office 365 More: We are actively seeking an enthusiastic Dynamics 365 Business Central support professional with skills in LS Retail technology to join our leading Microsoft Partner team. In this role, you will be crucial in providing day-to-day support for our global retail clients across the BC and LS Retail platforms. We offer a competitive base salary of up to £55,000, a collaborative and supportive team environment, and a wealth of attractive benefits including health insurance, pension, and 25 days holiday. Additionally, we provide certified Microsoft training and professional development opportunities, as well as full home-based working flexibility. last updated 5 week of 2026