Registration, Nationality and Bereavement Coordinator
Employer: Kingston Council
Location(s): Kingston
Contract Type: Permanent
Working Hours: Full Time
Grade: D/E
Salary Range: £28,521 - £32,931
Salary Basis: Per annum
Leave Entitlement: 25 days
Application Deadline: 09/02/2025, 23:55
About the Role and our Ideal Candidate:
As Registration, Nationality & Bereavement Advisor/Coordinator, the post holder will contribute to the delivery of that vision by:
1. Providing effective and efficient delivery of the statutory and non-statutory Registration, Nationality & Bereavement Services within the Royal Borough of Kingston upon Thames.
2. Providing admin support for all areas of the Registration, Nationality & Bereavement Service in accordance with statutory legislation and local authority policies.
3. Working as a team to provide and learn business processes, collaboratively identifying areas for improvement.
4. Focusing on professional development to increase knowledge and map career progression.
5. IPB: Providing deputy cover for Registration Officers in accordance with Registration legislation and local authority policies - Birth and death Registrations.
6. IPB: Deputising for the SR taking notices of intention to marry or form a civil partnership.
About You: In order to fulfil this role, you will need to demonstrate excellent communication skills. You will have experience of frontline customer service and great organisational skills, and be able to problem solve and work as a team in a fast-paced environment, prioritising urgent queries. You will have excellent IT skills, with a focus on Google documents.
Our Offer To You: As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.
In addition, we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work-life balance whilst still meeting the needs of the organisation.
Application Process: Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.
We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile.
Additional Information: We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce.
#J-18808-Ljbffr