Customer Relations Advisor required in the Carmarthenshire region.
* Up to £14 per hour pending experience and current earnings.
* Monday to Friday, 3-5 hours per day - our client is flexible to suit!
* Option/ability to complete a hybrid role between dealership and home working!
* Fantastic long-term career prospects at a franchise-approved car dealership
A not-to-miss opportunity has become available for an experienced and professional Customer Relations Advisor for our client's franchise-approved car dealership in the Carmarthenshire region.
This role will be a solely telephone-based role, alongside emailing and SMS. Your duties will be to book customers' vehicles in for servicing, repairs and MOTs. You will be responsible for updating customers throughout the vehicle repair/appointment journey, alongside informing them of any issues and advisories about their vehicle. Further to this, the successful Customer Relations Advisor will make sure customers are followed up with following their recent visit to the dealership, to ensure the work completed was satisfactory, and that the service experience was good.
Our client is looking for someone with good customer service skills and telephone manner. Prior experience in a similar customer care role is ideal, and a stable background is also desired.
What's in it for you? For your hard work as a Customer Relations Advisor, our client is offering…
* Up to £14 per hour pending experience and current earnings.
* Pro Rata annual leave of 20 days plus the 8 bank holidays and your birthday off, which also increases with length of service.
* Workplace pension scheme.
* Full training and development.
* Fantastic opportunity to work with one of the UK's most popular car brands.
* Cycle to work scheme, alongside in-store discounts and high street discount schemes.
* Monday to Friday, 3-5 hours per day - our client is flexible to suit!
* Option/ability to complete a hybrid role between dealership and home working!
If you are interested in hearing more about this Customer Relations Advisor job in the Carmarthen area, please contact Harry Woodcock at Perfect Placement Today.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.