Place of work: East Grinstead Type of Job: Full time, Permanent. Schedule: Monday to Friday from 09:00 am to 05:30 pm Requirements: Has excellent written and spoken Ukrainian and English CNM is currently looking for a productive and enthusiastic individual to fulfil a supporting role in a busy and dynamic environment in the Student Support Department. The ideal candidate would have excellent written and spoken communication and a friendly and supportive manner by e-mail and phone. You must also have good organisational skills and be highly competent with Microsoft Office and Excel. Most students' enquiries come via e-mail, so it would be beneficial if you were a fast typist. The ideal candidate must be able to: Has excellent written and spoken Ukrainian and English Speak confidently to a wide range of people over the phone. Communicate efficiently and in good English via e-mail and telephone. Prioritise tasks and organise their work daily Work on Microsoft Office, especially Outlook and Excel. You must have a positive interest in the health and wellbeing industry. Your responsibilities will include (but not be limited to): · Enrolling students on their course and send them a welcome e-mail · Answering any queries before they begin their course · Answering any queries regarding course access issues · Processing all cancellation or deferral requests · Advising the Director of Studies on any costs or queries relating to students taking time out from their course · Rescheduling students · Guiding students if they wish to change their specialism and complete new enrolment forms as necessary · Issuing students with confirmation letters that they are studying with the college · Checking and approving any requests from students concerning additional support in their studies