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Assistive technologist/it disability support advisor (kd13382)

Bath
Permanent
Support advisor
Posted: 2h ago
Offer description

About the role Are you passionate about technology and accessibility? The University of Bath is looking for an Assistive Technologist / IT Disability Support Advisor / DSA Assessor to join our Digital, Data and Technology (DDaT) team. You will help staff and students access technology effectively, ensuring inclusive and accessible digital experiences across the University. In this role, you will provide friendly, expert support to people with a wide range of needs, including visual, hearing, cognitive and motor impairments, and neurodivergence. You will assess individual requirements, recommend assistive technologies, deliver training, and support the University in embedding inclusive digital practices. Key responsibilities: Provide advice, assessments, and training in assistive technologies Recommend, configure, and maintain IT equipment, software, and accessibility solutions, including AI-powered tools such as Microsoft Copilot Deliver one-to-one support, group workshops, and awareness sessions, helping users feel confident and independent in using technology Maintain and manage specialist AT hardware and equipment loans, including setups for exams and assessments Collaborate across the University to promote digital accessibility and inclusive design Investigate and resolve AT-related issues, contributing to continuous service improvement Keep accurate and detailed records of equipment, support requests, and assessments, supporting reporting and service development Explore and implement emerging technologies to enhance accessibility and workflow efficiency You will be part of a small, highly specialised team, working independently and collaboratively to deliver a service that makes a real difference to staff and students. About you You are an empathetic, confident communicator with experience supporting people with disabilities and a strong understanding of accessibility barriers. You take a patient, practical, solution-focused approach to technology challenges. You bring: Expertise in a range of assistive technologies, with a focus on modern, AI-enhanced tools Strong general IT knowledge and troubleshooting skills Experience managing priorities in a busy, customer-focused environment Knowledge of DSA, Access to Work, DSE, accessibility legislation, and ergonomic solutions Interest in emerging technologies, including AI tools, with working knowledge of Copilot desirable You are motivated, organised, and comfortable working independently or as part of a small specialist team, committed to creating accessible, inclusive digital experiences that empower staff and students Further information This role is offered on a full time (36.5 hours per week) permanent basis. For an informal discussion about this role, please contact Sherilyn Elmes, Principal Service Manager (Standard Support) on ccssre@bath.ac.uk or Felipe Vergara, IT & AV Support Engineer (Team Lead) on jfpv20@bath.ac.uk however please ensure that you submit your application through the University website. We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader ; autism friendly university, committed to building disability confidence and supporting disabled staff. What we can offer you We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer: Free counselling services through Health Assured Cycle to work scheme Electric vehicle salary sacrifice scheme Staff discount at Team Bath gym Staff discounts on postgraduate tuition fees Staff discount on language courses Generous employer contributory pension schemes Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more Free entry to the Holburne Museum in Bath Local discounts and more A family-friendly workplace An excellent reward package that recognises the talents of our diverse workforce Relocation allowance Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn. Closing Date: 15 Feb 2026 Department: Management, Specialist and Administration Salary: £31,236 to £37,694

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Home > Jobs > Healthcare jobs > Support advisor jobs > Support advisor jobs in Bath > Assistive Technologist/IT Disability Support Advisor (KD13382)

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