Responsibilities
* Prepare food and beverage service areas to Hand Picked Hotels standards and maintain high standards of presentation.
* Maintain a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style.
* Offer accurate and enticing product descriptions with recommendations based on guest preferences.
* Work towards departmental goals, contributing ideas and being open to new ways of working.
* Operate within role parameters and take personal ownership.
* Maintain a good knowledge of the wine list and stock availability.
* Understand the principles of food and wine matching, different grape varieties and predominant flavours.
* Be inspired, have fun and enjoy being part of the Hand Picked team.
Qualifications
* Current base knowledge and supervisory experience of food and beverage within a quality driven hotel, restaurant or hospitality environment.
* Some C&B supervisory experience running events.
* Enthusiastic and willing to take on new responsibilities.
* Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
* High level of emotional intelligence, enabling anticipation of guests’ needs to ensure they receive a Hand Picked experience.
* Demonstrate the ability to deliver guest experience standards at Hand Picked Hotels, going above and beyond to ensure guests have a high‑quality, personalised, and memorable experience.
About Hand Picked Hotels
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats handpicked for their individuality. They are architecturally distinctive and quintessentially British, boasting extraordinary locations across the UK. The company values family, individuality, community and care, ensuring a handpicked experience for every guest and employee.
Woodlands Park Hotel is one of the standout properties – an AA Awarded 4 Star hotel with 57 bedrooms, an AA Rosette fine dining restaurant, conference and event function rooms, and a bar.
Benefits
* A competitive salary package of £15.67 per hour plus a share of service charge.
* Full‑time role working 32 hours per week.
* Live‑in accommodation available for £77.70 per week, including all meals and bills.
* Company pension scheme with generous employer contribution.
* Life assurance scheme.
* Company sickness scheme benefit.
* Employee Assistance Program to support you with whatever life throws at you.
* 28 days holiday per year pro rata including bank holidays, increasing to 33 days with length of service.
* Forward career progression with access to our in‑house and external training programmes, including apprenticeships, WSET Level 1 & 2, and an In House Wine Academy.
* Discounted staff stays in our hotels and on food & drink.
* Annual loyalty awards such as afternoon teas and overnight stays.
* Online retail discount platform offering savings with high street retailers and restaurants, plus a health and well‑being platform.
* Opportunity to make lifelong friendships and be part of a team that celebrates diversity and inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
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