* 5 month contract
* Onsite working in Lincolnshire base
* £185 per day Inside IR35 rate
First Line Support Engineer (Build)
Our client is looking for a number of 1st Line Support Engineers to help with a build and deployment project as they upgrade to Windows 11. You will be responsible for updating user kits, including laptops, desktops and phones.
The role
* To provide the machines to users, and supporting them during the Build process while on-site.
* Refreshing existing Mobile Devices
* Cary out Initial investigation and implementation of first-time fixes
* To provides IT support cooperate users and stores across the estate.
* Installation, configuration, and maintenance of desktop and laptop/mobile devices
* To support the deployment migrations daily within a fixed SLA
Requirements
* An understanding of how to troubleshoot IT issues following design documentation or process charts through to resolution
* Ability to provide primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals
* Experience working on Windows 11 upgrade projects
* Knowledge and understanding of the Office 365 Admin Console
* Knowledge and understanding of hardware, software and infrastructure.
Next Steps
If you have the relevant skills and are interested in finding out more about this position, please apply with your up to date CV and I will endeavour to get back to you.