Overview
An extraordinary job. Done by someone like you. As an Operational Support Grade (OSG), you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
Travel to work – some prison establishments are situated in rural locations with limited public transport options. A driving licence and own transport is beneficial but not an essential requirement of the role (unless specified). Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options.
Applicants must hold a full, valid UK driving licence which must include the D1 vehicle category to drive certain vehicles.
Responsibilities
* Support the day-to-day running of a busy prison, including security and searches at the gate.
* Manage deliveries, supervise visitors, and monitor phone calls and CCTV.
* Perform a mix of desk duties and physical tasks, including lifting and carrying, and escorting vehicles across prison grounds.
* Work a variety of shifts, including weekends and nights, to ensure continuous operation.
* Contribute to keeping the prison running smoothly and safely with good judgement and teamwork.
Qualifications
* No formal qualifications required for the role, but good communication and the ability to stay calm under pressure are valuable.
* Strong teamwork and common sense are important.
* Contact with prisoners is limited, but may occur depending on the prison.
* Must have a full, valid UK driving licence with appropriate vehicle category where required.
What You Can Expect
You’ll receive great training and opportunities for progression and development.
Benefits
* Annual leave of 25 days on appointment, increasing to 30 days after 10 years (pro-rated).
* 9 bank, public and privilege holidays.
* Access to a paid Level 2 apprenticeship in customer service.
* Access to the Civil Service pension scheme, season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme.
Seniorities and Employment
* Seniority level: Entry level.
* Employment type: Full-time.
* Job function: Management and Manufacturing.
* Industry: Government Administration.
If this sounds like you, apply now.
Location notes: Barking, London, and other Greater London areas; various locations with postings over time.
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