General Manager – The Princess Royal, Notting Hill
The Princess Royal | Cubitt House
About Us
At Cubitt House, we create beautiful neighbourhood pubs with character, quality, and genuine hospitality at their heart.
Each of our sites is individual, but united by a shared focus on exceptional food, thoughtful drinks, and warm, intelligent service. We believe in building places that feel as good for our teams as they do for our guests.
The Role
We are looking for an outstanding General Manager to lead The Princess Royal, one of Notting Hill’s most loved pubs.
This is a hands-on leadership role for someone who thrives on creating a brilliant atmosphere, building strong teams, and delivering consistently high standards. You will take full ownership of the business — from guest experience and team culture to commercial performance and operational excellence.
What You’ll Be Doing
Leading the Business
* Take full responsibility for the day-to-day and long-term performance of the pub
* Create a warm, vibrant, and well-run environment for both guests and team
* Be a visible, present leader on the floor
Delivering Exceptional Guest Experience
* Set and maintain high standards across food, drink, and service
* Build a loyal, returning local customer base
* Ensure every guest experience reflects the character and quality of the brand
Building and Leading a Strong Team
* Recruit, develop, and retain a high-performing team
* Create a positive, supportive, and ambitious culture
* Lead by example with energy, professionalism, and care
Driving Commercial Performance
* Own the P&L, with a strong focus on revenue, labour, and cost control
* Drive sales through local engagement, events, and consistent quality
* Monitor performance and take action where needed
Operational Excellence
* Ensure smooth, organised, and efficient operations
* Maintain high standards of compliance, cleanliness, and presentation
* Use systems effectively to manage rotas, stock, and reporting
What We’re Looking For
* A proven General Manager (or strong AGM ready to step up) from a quality-led hospitality environment
* A natural host with a genuine passion for people and service
* Strong commercial awareness and confidence managing a P&L
* A hands-on, detail-focused operator
* Someone who takes pride in their pub and treats it as their own
Why Join Us
* Be part of one of London’s most respected independent pub groups
* Work in a beautiful, characterful site in Notting Hill
* Real autonomy to run your business, with support from an experienced central team
* A culture that values people, quality, and long-term growth
* Private Healthcare
* Perkbox
* Enhanced Family Leave
* Generous salary and Bonus Schemes
* Cubitt House Discount across all sites
Location
The Princess Royal – Notting Hill, London