Location: Lancaster
Position: Temporary Tenancy Coordinator
Duration: Minimum 2 months with potential for temp-to-perm
Pay: £19 per hour (via umbrella)
About the Role:
We are seeking a dedicated and organised Tenancy Coordinator to manage a portfolio of 200 student properties in Lancaster. This is a fantastic opportunity for someone with a passion for property management and excellent customer service skills.
Key Responsibilities:
* Managing Lettings:
Oversee the entire lettings process, including sign-ups and managing voids.
* Property Viewings:
Conduct property viewings for prospective tenants.
* Rent Collection:
Ensure timely collection of rent and manage any related queries.
* Complaint Handling:
Address and resolve tenant complaints efficiently.
* Maintenance Coordination:
Raise repair requests and liaise with contractors to ensure timely completion.
* Tenant Support:
Provide exceptional support to tenants throughout their tenancy.
Requirements:
* Previous experience in property management or a related field.
* Strong organisational and multitasking skills.
* Excellent communication and interpersonal abilities.
* Ability to work independently and as part of a team.
* Familiarity with student lettings is a plus.
What We Offer:
* Competitive hourly rate of £19 via umbrella.
* Opportunity to gain valuable experience in a dynamic environment.
* Potential for the role to become permanent based on performance.
If you are a proactive and customer-focused individual looking for a temporary role with the potential for long-term opportunities, we would love to hear from you!