We are opening a brand new, state of the art
family entertainment centre Blackpool in June 2026. To build this brilliant
Blackpool team, we will be holding a Recruitment Event on 6 May 2026.
We're excited to
offer four opportunities for the same role, each with slight differences. To
keep the process fair, please apply for just one—the one that best suits your
skills and experience. We look forward to your application!
We're on the lookout for dynamic individuals to join our
team as Customer Service Assistants. If you thrive on creating smiles and
exceeding expectations, then this role is for YOU!
TENPIN IS NOT JUST ABOUT BOWLING... We have something fun
for all the family to do, regardless of age. We love to entertain—it's in our
DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Arcade
Machines, Pool Tables, soft play, licensed bars with cocktails, and a fabulous
food menu.
A career
at Tenpin is like no other. The opportunities are endless, and the benefits are
pretty cool too!
The Role
As a Customer Service Assistant, you'll provide an excellent
customer experience by managing reception bookings, addressing inquiries,
identifying sales opportunities, hosting events, maintaining cleanliness,
preparing food and serving alcohol and soft drinks behind the bar.
But that’s not all – you’ll also be hands-on in managing our
24 lanes, 3 escape rooms, 2 karaoke rooms, laser tag and soft play, to keep the
energy high and the fun flowing. We’re all about variety, so you won’t be stuck
in one spot! You’ll be cross-skilled across all departments. Whether you’re
helping guests at reception, or shaking up drinks behind the bar, every day
will bring something new.
Bring your efficiency, initiative, and friendly vibes!
Exceptional customer service is at the heart of everything we do – confidence
and ease with customers is a must.
Skills You Need
* Full of
determination, enthusiasm, and be able to work in fast-paced environment
* Embrace a
"nothing is too much trouble" attitude, coupled with a drive to
achieve excellence.
* Able to provide
outstanding customer service and strong communication skills
* Be approachable
and helpful
* Can multi-task,
demonstrate exceptional organisational skills, and strong attention to detail
* A strong team
player
Our Fantastic Benefits
* Free Bowling for family and friends
* Free Food (when working 6+ hours)
* On the Spot Rewards
* Tenpin Treats – our benefits platform for exclusive
discounts and wellness perks.
* Medicash – covering your everyday dental, optical,
physio, and wellness expenses.
* Employee Assistance Programme
* Free counselling
* Life assurance (2x annual salary)
* Long Service Awards
* Recommend a Friend Scheme
* Enhanced Maternity, Paternity, Adoption leave
Career Development
Looking for
career development? Tenpin is the place to start. We value great people and
offer opportunities for advancement, with many of our managers having started
as Team Members.
What Happens Next?
Ready to grow
your career with us? Click apply and complete our quick 2-minute application.
If your application is
successful to interview stage, you will be invited to our Recruitment Event on 6
May 2026.