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Technical support services

Durham Tees Valley Airport
Railpen
Service
Posted: 17 November
Offer description

Railpen Darlington, England, United Kingdom


Technical Services Support – Railpen

Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds.

Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.

The role

As a Technical Services Support colleague you will be responsible for carrying out calculation and valuation data extract processing, delivering calculations, data and reporting under the buy‑in/buy‑out operational framework. You will produce clear and accurate benefit specifications, deliver other data extracts and provide complex calculations and solutions to queries, often to improve member experience as part of business as usual and wider initiatives.

The person

We are looking for someone who has an understanding and knowledge of DB pensions and the processes linked to member benefit calculations. A background in the pensions industry is key for this role, as is being technically focused with a willingness to keep up to date on emerging pensions developments. Knowledge and experience of working on buy‑in and buy‑out transactions would be preferable but is not essential.

Successful candidates will have good analytical, investigative and numerical skills and will document their work to maintain clear audit trails. You will have experience of using Microsoft Excel spreadsheets and will be able to communicate effectively (both in writing and orally). We are looking for someone who is customer service driven, can balance priorities and workloads while meeting service‑level agreements and proactively managing customer expectations. Collaboration and an open mindset are required.

What we can offer you

* A competitive salary (depending on experience)
* 28 days annual leave plus bank holidays
* Generous annual bonus plan
* Railways Pension Scheme membership – a defined benefit arrangement giving a pension for life and a lump sum when you retire
* 4x life assurance cover
>Private medical insurance
* Employee assistance programme
* Health cash plan

Lifestyle

* Hybrid and flexible working plus generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave
* Buy and sell holidays
* Give as you earn scheme
* Flexible half days leave
* Electric vehicle leasing
* Cycle to work scheme

Next steps

If you would like to apply, please click on the apply button or visit our Careers Page by 27 November 2025

Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life


Seniority level

* Not Applicable


Employment type

* Full‑time


Job function

* Information Technology, Finance, and Analyst
* Industries: Pension Funds
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