We are looking for x2 proactive and dedicated Housing and Customer Service Coordinators to join the team in Preston. This role is central to delivering excellent housing and tenancy management services, ensuring neighbourhood sustainability, and supporting older adults across our schemes. You will be responsible for allocations, lettings, compliance, and customer wellbeing, while maintaining a visible presence in our communities. Hours: Monday - Friday, 9am-5pm (35 hours per week) Salary: £26,000 per annum Location: Hybrid (onsite across Preston and remote working) DBS Requirement: Basic Start Date: ASAP Your new role Manage allocations and lettings to meet void targets and maximise income, liaising with stakeholders. Safeguard customer wellbeing through regular contact and effective action. Ensure schemes comply with health and safety legislation, including risk assessments and incident management. Maintain onsite presence to identify and resolve housing or customer concerns. Deliver tenancy management, including enforcement and resolving ASB incidents.What you'll need to succeed Knowledge of housing management legislation and tenancy management principles. Experience in housing/tenancy management, ideally with older adults. Strong customer service skills and the ability to deliver outstanding services. Experience working in a specialist, high-performing team and achieving performance targets. Full UK drivi...