Title: Housing Administrator
Type: Temporary
Hours: Full Time (Monday Friday 35 hours per week)
Location: Inverness
Salary: £30,000 - £30,500
Summary:
Our client is looking to appoint an experienced Administrator, initially on a temporary basis for approximately 2 months. This is a full time role and the purpose is to deliver a high level of frontline administration and customer services in all aspects of housing operations.
Duties include:
1. Process and administer a range of customer services activities to ensure the smooth and efficient delivery of excellent customer services.
2. Provide cover/answer calls to provide advice and guidance to customers.
3. Investigate and respond to complaints.
4. Assist colleagues with the collation of performance data, statistics, and profiling reports.
5. Support the organisations customer engagement objectives.
6. Provide high qual...