Role Overview
We're looking for a driven, forward-thinking Operations Manager to oversee the efficient receipt, storage, and dispatch of goods at our Thrapston facility. This is a key leadership role at the heart of our supply chain - perfect for someone who thrives in a fast-paced environment and wants to grow their career within DSV.
Responsibilities
- Lead all warehouse operations, including inbound, outbound, and reverse logistics.
- Ensure full compliance with Health & Safety and Group Audit standards.
- Control operational costs in line with budget and forecasts.
- Review weekly operational reports, investigate variances, and drive corrective actions.
- Plan resource levels to meet seasonal and volume fluctuations.
- Support recruitment and retention of warehouse staff.
- Mentor and develop team leaders, providing clear feedback and support.
- Ensure strong adherence to WMS processes.
- Handle employee relations and disciplinary matters in line with company policy.
- Build strong relationships with retail partners and internal stakeholders.
- Communicate business priorities clearly to warehouse teams.
- Lead continuous improvement initiatives to boost efficiency and performance.
- Inspire, manage, and develop warehouse leaders to achieve operational targets.
- Set clear KPIs and regularly review performance.
- Drive a positive, high-performance culture through effective communication and leadership.
- Implement departmental policies and procedures to ensure safe and efficient operations.
Qualifications
- Proven senior management experience within a warehouse or logistics environment.
- Strong financial, analytical, and cost-management skills.
- Excellent communication and influencing abilities.
- Deep understanding of warehouse processes and WMS systems.
- A track record of developing high-performing teams.
- Confident decision-maker with exceptional attention to detail.
- Strong IT skills, especially with spreadsheets, databases, and warehouse systems.
Additional Requirements
Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require five years' worth of referencing and criminal record checks.
Benefits
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars.
- Salary Sacrifice Cycle Scheme.
- WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
- LifeWorks app for access to cashback and discounts on high street and online brands.
- Life Insurance and associated probate support.
