About the Role We are seeking an enthusiastic, organised, and experienced Primary Care / Practice Manager to join our friendly and supportive GP practice team.
This is an excellent opportunity for a motivated manager to work closely with the GP Partners, Operational Manager, and wider multidisciplinary team to ensure the smooth, efficient, and effective day-to-day running of the practice.
We are a small, well-established GP practice serving approximately 5,000 patients, supported by 3 GP Partners alongside a dedicated team including 2 Practice Nurses, 1 Healthcare Assistant, an Operational Manager, and a large experienced administrative and reception team.
The practice also supports medical student placements as part of its training and educational commitment.
The Practice Manager plays a key role in fostering and sustaining a positive, well-structured, and efficient working culture, ensuring that systems, people, and processes work together effectively to support high-quality patient care.
The role is available on a part-time basis, working between 2432 hours per week, and offers the opportunity to contribute to the continued development of high-quality patient services within a close-knit and supportive environment.
Key Responsibilities
* Work collaboratively with the GP Partners and Operational Manager to oversee the day-to-day running of the practice
* Support strategic and operational management of practice services
* Support staff management, recruitment, induction, appraisals, and HR processes
* Ensure compliance with NHS Wales, Health Board, contractual, HIW, GDPR, and regulatory requirements
* Coordinate clinical and administrative rotas, ensuring safe and efficient staffing levels
* Support planning and coordination of GP and nursing clinics to optimise capacity and patient access
* Maintain high standards of patient care, patient safety, and service delivery
* Liaise with external organisations including Hywel Dda University Health Board, Cluster Network colleagues, community services, universities, and other stakeholders
* Support quality improvement initiatives, Enhanced Services, QOF delivery, audits, and practice development
* Work confidently with EMIS Web and support the effective use of digital systems and workflows
* Coordinate and oversee medical student placements, including induction, scheduling, supervision arrangements, and liaison with educational bodies
* Oversee significant event reporting, complaints management, safeguarding processes, and incident handling in line with NHS Wales guidance
* Support implementation of Welsh Government and Health Board primary care initiatives
* Ensure policies, protocols, and risk assessments are maintained and regularly reviewed
* Coordinate infection prevention and control, health and safety, and business continuity arrangements
* Support multidisciplinary team working and foster a positive, collaborative team culture
* Monitor and improve patient access, workflow systems, and administrative efficiency
* Attend practice, cluster, and Health Board meetings where required
* Support workforce development and staff training coordination
* Maintain confidentiality and information governance standards at all times
About You
* Experienced manager, ideally within primary care or healthcare
* Confident, organised, and able to work independently
* Excellent communicator with strong leadership and interpersonal skills
* Able to prioritise workload and meet deadlines effectively
* Proficient in general IT systems and practice software
* Experienced and confident in using EMIS Web
* Knowledgeable about NHS Wales primary care systems and processes
* Familiar with QOF, Enhanced Services, clinical governance, and regulatory compliance requirements
* Comfortable supporting medical student placements within a primary care setting
* Able to work effectively alongside an Operational Manager in a shared leadership structure
* Skilled in managing rotas and supporting clinic coordination
* Committed to delivering high-quality patient-centred services
* Able to support, motivate, and develop teams within a busy healthcare environment
What We Offer
* Salary dependent on experience (£35,000£45,000 per annum, pro rata depending on hours worked)
* Part-time hours between 2432 hours per week
* A supportive and friendly working environment
* A strong, well-established team-based culture with clear roles and collaborative working
* Well-structured systems and efficient workflows supporting smooth day-to-day operations
* Flexible working arrangements considered
* Opportunities for professional development and training
* The chance to work with a dedicated and professional multidisciplinary team
* A positive environment where the Practice Manager helps maintain and strengthen an efficient, supportive, and well-organised practice culture
We prefer candidates who can start as soon as possible.
Salary: £35,000.00£45,000.00 per year (pro rata depending on hours worked) | Working Hours: 2432 hours per week | Job Type: Part-time, Permanent | Work Location: In person
#J-18808-Ljbffr