Job Overview
An experienced, motivated team leader with a passion for delivering high‑quality facilities services in a healthcare environment is sought to join our dedicated team supporting patient care across our sites as a Facilities Supervisor.
The role involves ensuring environments are safe, clean, welcoming and well‑maintained, supporting clinical colleagues and contributing directly to excellent patient experience. Hours are 30 per week; 13:30‑20:00 over 5 shifts per week.
Role
Key responsibilities include:
* Lead and motivate facilities teams to deliver high‑quality services.
* Plan and adjust work schedules to meet service demands.
* Carry out regular ward/department visits and liaise with clinical teams.
* Monitor service quality, complete audits and take corrective action where needed.
* Support staff through training, performance reviews and daily supervision.
* Ensure compliance with Health Board policies, infection control standards, COSHH, Health & Safety and Food Hygiene legislation.
* Respond to day‑to‑day issues, reporting/escalating defects and service failures.
* Assist with stock control, kitchen temperature monitoring, waste control, linen distribution and bed space cleaning coordination.
This hands‑on role requires visibility across all areas, excellent communication and a proactive approach to maintaining high standards.
Qualities and Knowledge
Essential criteria
* NVQ Level 3 supervisory qualification or equivalent.
* Food Hygiene & Safety Level 2.
* Basic Health & Safety Certificate.
* Knowledge of full range of work procedures, practices and equipment for cleaning, catering and portering services.
* Knowledge of COSHH regulations.
* Knowledge of Health & Safety, HACCP policy and procedures.
* Customer service.
* Manual Handling Certificate.
Desirable criteria
* NVQ Level 2 in Cleaning or Catering Services.
* Certificate in Health & Safety.
* ECDL IT Qualification.
* Food Hygiene & Safety Level 3.
* Food Allergen Awareness.
* Awareness of NHS cleaning techniques per National Cleaning Standards for NHS Wales.
* Awareness of All Wales Nutrition and Catering Standards for Food and Fluid provision for Hospital Inpatients.
Experience
Essential criteria
* Sufficient experience in the cleaning and catering industry.
* Willingness to train for job development.
* Ability to motivate and develop staff.
* Ability to meet unplanned work deadlines or demands.
* Experience of training staff in routine tasks.
Desirable criteria
* Assessing and undertaking risk assessment.
* Previous experience of supervising staff.
* Experience of undertaking audits.
* Knowledge of medical gases.
* Knowledge of waste disposal.
Skills and Attributes
Essential criteria
* Ability to work effectively with both management and other supervisors with a positive attitude and willingness to take responsibility.
* Knowledge of working in multi-disciplinary environments.
* Proficient IT skills.
* Able to work under pressure and to deadlines.
* Commitment to personal development.
* Ability to travel between sites as requested.
Desirable criteria
* Previous experience within a healthcare environment.
* Welsh language skills (levels 1–5 in understanding, speaking, reading and writing).
Equal Opportunities and Recruitment
We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; applications in Welsh will not be treated less favourably than those in English.
Aneurin Bevan University Health Board supports flexible working and promotes a healthy work‑life balance.
Salary and Benefits
The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026. Successful applicants with a start date from 1st April onwards will receive the 2026/27 pay award. For further detail, the pay circular is available via the Health Board’s website.
A comprehensive benefits package, paid mandatory training, professional development programmes and a Wellbeing Centre of Excellence are also offered.
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