Job Overview
1. To provide Security duties including assisting in emergencies and other duties that meet customer requirements and complies with Assignment instructions
Main Duties
2. The Security Officers duties will include and not be restricted to the following:
General
Provide site security, including access and egress control. Response to all incidents. Maintain all security equipment and any other physical security equipment used on site. Conduct patrols. Understand and be able to carry out the role required in emergency situations as directed by the customer. Report instances of property at risk of being lost, stolen, damaged and vandalised. Ensure keys are handled in accordance with procedures [when covering reception or where keys are issued] Ensure full compliance with site AI's and RA's Respond to requests for assistance. Ensuring common areas are tidy and clean Be conversant with the incident and evacuation procedures and recommend changes to Mitie management if any procedures are deemed to be in need of change. Knowledge of ISA, and compliance with the procedures. Manage and apply visitor access control procedures To act as the first point of contact for staff and visitors. To provide a professional and welcoming approach to all persons entering site To provide a high level of customer care
Fire and Emergencies
Ensure emergency escape routes are kept free from obstruction. Respond to Fire and Emergency incidents as described in the Assignment Instructions.
Health and Safety
Record and report to Mitie management staff all faults, health and safety hazards and unsafe working practices. Enforce health and safety procedures.
First Aid
Respond to calls to first aid and administer treatment or summon medical help as appropriate. Complete appropriate paperwork in relation to incidents
What we are looking for
Ability to meet all vetting requirements
Demonstrated customer facing/customer service or front-of-house experience;
Excellent written communication and interpersonal skills;
Flexible and Reliable;
Ability to work a flexible shift pattern;
Demonstrated ability to think and act quickly in emergencies or under pressure;
Be physically able to carry out duties;
Excellent organisational skills.
IT literacy to include excellent outlook, word and excel (or similar) skills
Fully conversant with SIA/DPA/CCTV legislation
Articulate, persuasive and assertive
Knowledge of BS and BS
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .