Job Description
We are seeking an experienced and people-focused Account Management Team Manager to lead, develop, and inspire a team of account managers. This role is responsible for building strong, long-term customer relationships while coaching the team to do the same.
The ideal candidate is a proven leader with hands-on account management experience who can demonstrate how they establish trust with customers, understand client needs, and drive retention and growth. You will lead by example—actively mentoring your team, reinforcing best practices in relationship management, and creating a customer-first culture.
Key Responsibilities:
* Lead, coach, and develop an account management team to deliver exceptional customer experiences
* Build and maintain strong relationships with key customers and stakeholders
* Guide the team in nurturing long-term customer partnerships and identifying growth opportunities
* Set clear expectations, provide ongoing feedback, and support professional development
* Collaborate cross-functionally to ensure customer needs are met and exceeded
Qualifications
* Proven leadership experience within account management or customer-facing teams
* Strong ability to build, maintain, and grow customer relationships
* Demonstrated coaching and mentoring skills
* Excellent communication, problem-solving, and interpersonal skills
Additional Information
Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package.
Benefits:
* 25 Days annual leave
* Excellent training and coaching
* Opportunities for ongoing development and progression
* Life assurance
* Competitive base salary
* Rewarding commission scheme
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Still Curious?
If you feel we are a good match for each other, you can apply online now!
If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.