Position Summary
Adecco is recruiting for an experienced Housing Officer with a strong background in tenancy management to take ownership of a large, diverse patch.
This is an excellent opportunity for a housing professional who thrives in a fast-paced environment and is confident managing complex tenancies, delivering visible services, and building strong relationships with residents and partners.
Key Details
* Housing Officer - Tenancy Management
* Public Sector - Local Authority
* Full Time - Monday to Friday, 36 hours per week
* Temporary Role - 3 months with likely extension
* 22.41 per hour PAYE / 29.72 per hour Umbrella
* Hybrid Working - minimum 3 days in office / visits, remainder at home
* IT equipment provided
* ASAP start
The Role
As a Housing Officer, you will be responsible for delivering a high-quality housing management service across a large geographical area. You will act as the key point of contact for tenants and leaseholders, ensuring excellent customer service and sustained tenancies.
Key responsibilities include:
* Managing a large patch, taking full ownership of tenancy and estate management
* Handling complex tenancy issues, including enforcement and legal action
* Investigating and resolving anti-social behaviour (ASB) cases
* Carrying out estate inspections and identifying improvements
* Supporting vulnerable residents to sustain their tenancies
* Working closely with internal teams, contractors, and external agencies
* Responding to complaints, enquiries, and casework professionally and efficiently
About You
We are looking for a confident and resilient individual with strong tenancy experience and the ability to manage a demanding workload.
You will have:
* Proven experience in tenancy management within social housing
* Experience managing a large patch and complex caseloads
* Strong knowledge of housing legislation and ASB processes
* Experience preparing cases for legal action and court
* Excellent communication and relationship-building skills
* Ability to prioritise effectively and work under pressure
* A proactive, solutions-focused approach
Why Apply?
* Opportunity to work in a challenging but rewarding frontline role
* Make a real impact on residents and communities
* Gain experience managing a large and varied housing patch
* Work with a supportive and collaborative team
This role is subject to a Basic Level DBS Check.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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