FRENCH SELECTION (FS)
Customer Service Advisor
Location: Stockport
Hybrid work 3 days a week in the office
Salary: around £25,000 per annum plus benefits
Ref: 5493E
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5493E
The company: A long standing leader in their field who have a key presence on Amazon.
Main duties: To represent the brand and provide support to customers worldwide
The role:
- Act as the first point of contact for consumer queries
- Process customer's orders and refund requests efficiently
- Respond to customer complaints and escalate internally if needed
- Coordinate internal sample requests across departments
- Assist in preparing weekly and monthly reports
- Support other departments with general administrative tasks
The candidate:
- Experience in an administrative role is essential
- Proficiency with database systems
- Strong Microsoft Office and Excel skills
- Excellent communication and interpersonal skills
- Exceptional organisation and attention to detail
The salary: around £25,000 per annum plus benefits
French Selection, leading UK-based consul...