Operations Director
Sector - Facilities Management
Salary - c£80,000
Location - North England
The Role
This position offers full responsibility for overseeing a cluster of contracts within a defined territory in the North of England, ensuring smooth delivery, strong results, and consistently high standards across all sites.
You ll guide a network of senior and mid-level managers, creating clarity, ownership, and a high-performance mindset throughout the region. The role combines strategic oversight with practical involvement, requiring someone who can influence outcomes both on the ground and at a leadership level.
A major focus of the role is commercial performance. You ll interpret financial reports, spot patterns, and identify areas for improvement, turning complex figures into practical steps that enhance profitability and efficiency.
You ll also contribute to securing and maintaining business, playing an active role in onboarding new contracts and strengthening long-term partnerships with key clients.
Key Responsibilities
* Oversee day-to-day performance across multiple locations within your region - North Englanf
* Ensure consistent standards and service quality across all operations
* Lead, mentor, and support a team of senior managers
* Take accountability for financial results, including cost control and profitability
* Review financial data to uncover risks and opportunities
* Convert insights into clear operational actions
* Build and maintain strong relationships with clients and internal teams
* Contribute to new contract launches and renewal processes
* Promote a culture focused on ownership, teamwork, and ongoing improvement
* Maintain adherence to safety, compliance, and operational policies
Candidate Profile
You bring significant experience leading complex, multi-location operations and thrive in environments where pace and performance matter.
You re comfortable working with financial information and using it to guide decisions and influence outcomes. Rather than simply reviewing numbers, you actively use them to shape strategy and improve results.
You re an effective leader who can engage, challenge, and inspire others, balancing big-picture thinking with a willingness to get involved when needed.
What You ll Bring
* Demonstrated success in a senior operational leadership role, ideally across multiple sites
* Experience managing large, geographically dispersed teams
* Strong ability to interpret financial reports and drive performance improvements
* Commercial mindset with a focus on delivering measurable outcomes
* Skill in translating data into practical, results-driven actions
* Strong communication and relationship-building abilities
* A proactive and solution-oriented approach
* Confidence to make decisions, influence direction, and lead change
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